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Privacy Policy

1. Introduction

At Strong Digital Marketing Agency, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Protection of Personal Information Act (POPIA), No. 4 of 2013.

2. Information We Collect

We collect personal information that you provide to us directly, including but not limited to:

  • Name

  • Email address

  • Telephone number

  • Company name

  • Billing and delivery addresses

 

We may also collect information automatically when you use our website, such as:

  • IP address

  • Browser type and version

  • Pages visited

  • Date and time of visits

  • Referring website addresses

3. Purpose of Collection

We collect your personal information for the following purposes:

  • To provide and manage our digital marketing services

  • To communicate with you regarding your projects and enquiries

  • To process payments and manage billing

  • To send promotional materials and updates, with your consent

  • To comply with legal obligations

4. Sharing of Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted service providers who assist us in running our business, such as:

  • Payment processors

  • Email marketing platforms

  • Analytics providers

 

These third parties are obliged to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. This includes the use of encryption, secure servers, and regular security audits.

6. Your Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you

  • Correct any inaccuracies in your personal information

  • Object to the processing of your personal information

  • Withdraw consent at any time, where applicable

 

To exercise these rights, please contact us using the details below.

7. Cookies

Our website uses cookies to improve your experience. Cookies are small files stored on your device that help us analyse web traffic and personalise content. You can choose to accept or decline cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

​

Email: hello@strongdigital.co.za
 

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